Help Using digital content download
If you experience difficulty using the site please use the help pages below. If you have a question that isn’t covered here, please email email@example.com
- Structure of the Library
- Left Hand Menu Bar
- Searching for content
- Viewing content
- Legal and Technical Information
Structure of the Library
Welcome to www.digital content download.com, a downloadable online press office. The library is organised into individual client areas, displaying the client’s content in separate galleries; however it is possible to view more than one client’s content if you enter search criteria matched by more than one client’s content. You can search for content using a number of different search facilities as explained below. Much of the content held within the library is downloadable for media. To download, you will have to fill in a simple registration procedure and follow the step-by-step instructions. Some of the client areas in the library are automatically approved for download and some require manual approval. As a registered user, you will be informed via email, when a new client area which is relevant to your interests, has been posted in the library. The content in the library is displayed as image thumbnails, video and audio previews and text.
image library: if you click on an image then you will see an enlarged preview image along with the image caption, file data and all assigned keywords, which are used for searching.
video library: if you click on a thumbnail then you will see a video preview along with the caption, file data and all assigned keywords which are used for searching.
audio library: to play an audio, click on the play button on the file in the audio gallery. Description on the right hand side provides an overview of the audio content.
press releases library: each press release is represented by it’s title and a short excerpt. To read the full version, download the press release.
The digital content download has a comprehensive lightbox facility that allows you to compile a group of content, save it and even send a link to your lightbox to other people for them to review. Your lightboxes can be amended and deleted at any time whilst you are using the library. If you have any comments or suggestions on how we can improve the library service please contact firstname.lastname@example.org
Left Hand Menu
search: this is a very quick method of searching for content if you know exactly what sort of content you require using keywords or filenames. Please see the Search facility section for more details.
username: please enter your username in this space to login. You will need to register to be able to login.
password: please enter your password in this space to login. You will be able to choose your own password when you register.
lost password: if you have lost your password then click this link, enter your email address and your original password will be sent to you.
images: click this link to view the image gallery
video: click this link to view the video gallery
audio: click this link to view the audio gallery
press releases, news: click this link to view the press releases and news gallery
keyword list: this link will enable you to view a list of all the keywords that have been assigned to the content in the library. This method of searching is best used when you are unsure of which particular keyword would describe the content you are looking for. Please see the Keywords section for more details.
media registration: this link will enable you to register for download access. Please see the Registering section for more details.
my lightboxes: this link will enable you to view all your current or saved lightboxes. Please see the my lightboxes section for more details.
contact us: this link will enable you to view the contact details for the client area you are in.
event website: this link will take you to the client’s home website.
terms & conditions: this link will enable you to view the terms & conditions for the client area that you are in.
home: this link will take you back to the client Homepage for the area that you are currently in.
help: this link will take you to this help document.
digital content download Logo: this link will take you back to the www.digital content download.com homepage.
Why you need to register: It is necessary for you to register if you wish to download. This is so that all the users who download content acknowledge that they understand how the content may be used. The registration process is very simple and will only take you a few moments.
How to register for download: Click on the media registration link in the left hand menu. You will now be taken to the Registration Process page. Please read the terms and conditions and tick the box if you agree to them. Now click the I agree button. You will now be taken to the media registration page. You must fill out all the sections marked as mandatory. Please highlight all of the client areas that you wish to register for download access to. After you have entered your details click the register button. You will now receive an email confirming your username and password. Click the continue button and you will be taken back to the page you were viewing before you registered.
Please note that some client areas require manual approval by the Client before you are granted access to download. You will receive confirmation via email when your application has been reviewed.
Registering for new client areas: Selected users will be informed via email when a new client area that is relevant to your interests has been posted to the library. If the client area has automatic registration approval, then you will automatically be able to download new content from the library, if the client area has manual approved access, please email email@example.com to apply for download access. Once your application has been approved, you will receive an email confirming that you have been granted access to download.
What are keywords: Keywords are the industry standard way of describing or categorising images and other types of media. Every item in the library has a number of keywords assigned to it. These keywords are here to aid you in your search for multimedia as they describe the content, the client, the date the file was created and sometimes the style or atmosphere. You can view all of the keywords in the library by clicking on the keyword list link in the left hand menu. If you now click on one of the keywords, you will be shown a list of clients that have content with the same keyword in their home area.
Searching for Content
Browsing a Gallery: The easiest way to view content is by clicking the corresponding gallery link (images, video, audio, press releases) when in a client home area. This link will take you to the selected gallery page. Displayed at the top of the screen are numbers indicating how many pages of this type of media are in the gallery. To browse different pages, click on the numbers or use the next and previous links located next to them. You can speed up your search by selecting the content that is displayed either by using the dropdown menus above the content, or by using the keyword list or the Search facility in the left hand menu bar.
Dropdown Menus: You can speed up your content search by selecting a category (which corresponds to selected keywords) from the dropdown menus within the selected gallery. If you wish to expand your search again then select Clear selection from the dropdown menu. The dropdown menus work independently of the Search facility, which means that if you have refined your search using the search facility, it will clear that selection if you use the dropdown menus to perform a search.
Below is an example of how to conduct a category search via the dropdown menus:
Select a category from the drop down menu. The categories are selected keywords, which will prompt you towards certain content groupings. You will now be presented with all the content, which matches that keyword within the current client area.
For Images gallery, to refine your search further, select a second category from the second drop down menu. Which keywords available in the second menu will depend on the category you chose from the first menu. To narrow your Images search again, select a keyword from the third drop down menu. Once again, the categories that are available in the third menu will depend on which category and keyword you chose from the first and second menu. You will now be presented with the images that meet all your three criteria. This is generally the quickest method of image searching. If you are unsure of the keywords that would meet your search criteria, please use the keyword list link to assist you.
Search facility: Every media item found within the digital content download library has a series of keywords assigned to it. You can find images by entering keywords into the Search facility and clicking the Go button or if you have Java enabled on your computer you can press the Return key. If the keyword has been recognised, all the content that matches that keyword will be displayed on one or more new pages. If you enter an unrecognised keyword then you will be taken to the keyword list page, where you will be able to see all the searchable keywords in the library. You can narrow the search further by ticking the Within results box next to the search facility, entering a new keyword, which will then search only the content which met the first search criteria. The search facility will also recognise partial words, so there is no need to search under ‘Sailing’ if you have already searched under ‘Sail’. The search facility works totally independently of the dropdown menus, which means that if you have refined your search using the drop down menus, it will clear that selection to perform the new search.
Searching for images by image reference code: To quickly locate a particular image, you may enter the image reference code into the search for images facility. The image reference codes can be found beneath each thumbnail image in a client gallery page and image preview page.
Search results with more than one client: If your search yields content from more than one client then you will be presented with a page that details which client areas have content with the searched for keyword and how many media items there are within that area. Click on the corresponding gallery to view the content that has the assigned keyword. Use back to search results button to return to your search results.
Withdrawn content: Content may be withdrawn from the library from time to time. Generally because the supplier of this content no longer wishes it to be used, if you believe that the content you are looking for used to be on the library but is no longer, please contact us firstname.lastname@example.org.
How to preview an image: To preview an image, click on the thumbnail in an image gallery. You will now see an enlargement of the image, its caption, file data and all the keywords that have been assigned to it. Once the images has been downloaded all the caption information that is embedded via the IPTC caption can be accessed using software such as: Adobe Photoshop, Photo Mechanic, Extensis Portfolio, Canto Cumulus or any of the many other programs which read the industry standard embedded File Info/IPTC
Browsing image previews: You can browse through all of the images in the gallery within the image preview page by clicking the next and previous links located above the image.
Image Captions: All of the images in the library contain a caption that contains valuable information about the image. A typical caption will give you information as to what is in the picture, names of people, objects and landmarks if relevant, where and when it was taken and for who the image was taken for. You may find that some images contain contact information for people to gain further information about the photographic shoot and press release information.
Background Display: You can change the background colour that you view the image on, to black, mid-grey or white. This will help you to view images that may have a lot of white or black content or if the image has strong colours, a mid-grey is often best.
How to view a video: To view a video, click on the thumbnail in the video gallery. You will now see a larger preview of this video, its caption, file data and all the keywords that have been assigned to it. Once the video has been downloaded, it can be viewed in a higher resolution in players that support Quick Time format.
How to play an audio: To play an audio, click on the play button on the file in the audio gallery. On the right hand side of the player you can see its description and the upload date. Once the audio has been downloaded, it can be played in players that support MP3 format.
Viewing Press Releases and News
How to view a press release: To view a press release go to the Press Release gallery that gives an overview of all uploaded articles. To read the whole press release you need to download it and open in software that supports Adobe Acrobat PDF format.
What is a lightbox?: The lightbox function allows you to make a selection of content from different galleries and store them in one place. Once you have made a lightbox selection you will then be able to save your selection and email a link to your selection to other people. From this page, you will also be able to download content. The lightbox is a temporary holding place for content, deleting it from the lightbox does not delete it from the library. Each saved lightbox will auto delete after 60 days, so if you wish to keep the selection for longer please contact email@example.com and we can arrange this for you.
Viewing a lightbox: Click the my lightboxes link in the left hand menu bar of any page throughout the library and this will open the my lightboxes page with the last Lightbox viewed as the default view. From this section you can also view a complete listing of all your Lightboxes, on the right hand side of the page. Simply click on the name of the Lightbox you wish to view and it will appear on the screen.
Adding content to a lightbox: A media item can be added to your lightbox from any gallery. Under each item in media galleries is a add to lightbox link which will add the item to the lightbox. You can also add images and video in their preview pages. You can add the content to any of your current lightboxes or create a new one. By default it will add to the last open lightbox.
Saving new lightbox: You can save your current lightbox selection by clicking the Save new lightbox button. You will now be given the opportunity to name your selection for future reference. Once you have done this, click the Continue button and your selection will be saved. You will now be able to view this selection by clicking on its name in the right hand menu.
The lightbox will be active for 60 days from the date of creation, if you wish to keep the selection for longer please contact firstname.lastname@example.org and we can arrange this for you.
If your lightbox passes its expiration date it will be deleted.
Save this lightbox: The Save this lightbox button allows you to resave your lightbox if you’ve made any amendments to it. Please be aware that this will save over your previous selection, if you wish to keep your original selection then you must click the Save new lightbox button.
Empty lightbox: To clear your current lightbox selection, click the Empty lightbox button. This will remove all content from the lightbox you are currently viewing.
Please note that this function will not delete any content from previously saved lightboxes or from the library itself.
Deleting a saved lightbox: To delete a lightbox, click on the Delete button. This will permanently delete your saved lightbox. Deleting content from the lightbox does not delete it from the library. Each saved lightbox will auto delete after 60 days, so if you wish to keep the selection for longer please contact email@example.com and we can arrange this for you.
Renaming a lightbox: If you wish to rename a saved lightbox then click on the Rename button. You will now be given the option to enter a different name for your lightbox. Once you have done this, click the Continue button and your lightbox will be renamed.
Send lightbox: You can email a link to a colleague, which will point to your saved lightbox selection of content, by clicking on the Send lightbox link. You will then be asked to enter the recipient’s email address and any additional message which will accompany the link, normally your thoughts on why or how you made the selection and any action you would like the recipient to take after viewing the lightbox. Click the Submit button and the email will be sent. The recipient will receive an email with a link to your saved lightbox. The lightbox will be active for 60 days from the date of creation, if you would like to extend the lightbox expiration date please contact firstname.lastname@example.org. If your Lightbox passes its expiration date it will be deleted and cannot be retrieved although the selection can be made again.
Receiving a lightbox: A registered user can email you a link to their saved lightboxes. You will receive an email with the subject line: Guest lightbox notification - digitalcontentdownload.com, with a link to their saved lightbox selectio. Click the link, which will take you directly to the lightbox. The lightbox will be active for 60 days from the date of creation, if the sender wishes to extend the lightbox expiration date they can by contacting email@example.com. If the lightbox passes its expiration date it will be deleted and cannot be retrieved although the selection can be made again.
Saving an emailed lightbox: To save a lightbox that has been emailed to you, so that you can edit it yourself at a later date, click the Save new lightbox link in the right hand menu bar. You will need to either login or register to do this. This will open a pop-up window asking you to name the lightbox, Once you click the Save new lightbox button, the lightbox will be added to your saved lightboxes. Click the Cancel button to terminate this action. Alternatively if you do not make any changes to the lightbox you will not need to save it, the link in the email will retrieve it for you, for up to 60 days, after which the lightbox will be deleted from the library.
Downloading from a lightbox: Please see the section on downloading
How to download content: In order to be able to download content you must first register or if you have previously registered, login to the library. Once you have registered and then logged in, you will be given the opportunity to download content from all the automatically approved for download client areas. There are three areas of the library where you can download content.
Gallery Page: Click the download link beneath the content thumbnail or title (press releases)
Image or Video Preview Page: Click the download link above the preview image
My Lightboxes Page: Click the download link beneath the content thumbnail or title (press releases)
Once you have clicked a download link, select the size of the media you wish to download (images and video only). You will then have to confirm that you agree to the terms and conditions by which the content may be used on the Download Terms and Conditions page. Please read the terms and conditions and tick the box if you agree to them. Click the I agree button. On a PC, right click on the word 'download' under the image and choose save target to disc, navigating to where you normally store download files and click on OK. On a Mac, the procedure for downloading varies depending on your web browser.
Firefox: Click the download link. You will now be presented with the option of Open with an application or Save to Disc. Select your desired method and content will either open in the application or download to your desktop or wherever you have set the default download location.
Safari: Click the download link. The content will download directly to your desktop or wherever you have set the default download location.
Internet Explorer: Hold down the control key and click the download link. You will now be presented with a series of options. Choose Download Link to Disc, select your desired destination and the content will download.
Please note that if there is a watermark on the image, this will not show when the image is downloaded.
Download all lightbox content: Once you have made a lightbox selection, you are given the option to download all of the selected content or download individual items in a similar way to a gallery page or preview page. To download all content in the lightbox, click the download all lightbox items link in the lightbox page. On a PC, right click on the word 'download' under the media item and choose save target to disc, navigating to where you normally store download files. On a Mac, the procedure for downloading varies depending on your web browser. Once you have clicked the link, you will be taken to the file size selection page (for video and images) and then to the Download Terms and Conditions page. Please read the terms and conditions and tick the box if you agree to them. Click the I agree button. All content will be contained in a ‘wrapper’ with the .zip extension, which means that all content will be downloaded together and should not corrupt during the download. Depending on your computer set up, the content will either self-extract or you will need to double click the .zip folder and the images will then extract from the .zip ‘wrapper’.
Firefox: Click the download all lightbox items link. You will now be presented with the option of Open with an application or Save to Disc.
Safari: Click the download all lightbox items link. The content will download to your desktop.
Internet Explorer: Click the download all lightbox items link. The content will now download into a folder on your desktop.
Please note that a download link will only appear if that item is available for download, if there is no download link, it is because the supplier of this content does not wish it to be downloaded.
Please note that if there is a watermark on the images, this will not show when the images are downloaded.
How to order prints: To order prints you must first add one or more images to your lightbox. Once you have made your light box selection, click the order prints link in the left hand menu. You will now be taken to the Print Details page where you will see a series of print options for each image. Choose your options, paying careful attention to the amount and size of the images you are choosing especially if you are buying a discounted package and click the Continue button. You will now be taken to the Shipping and Contact page where you will enter your details so we can send your prints to you. Once you have entered your details, click the Continue button. You will now be taken to the Confirm Order Details page where you will be able to check your order details and confirm that you wish to proceed. If you wish to amend any of you order details then you can do so by clicking the change shipping & contact details and the change print orders links. If you wish to cancel your order then please click the back to lightbox link. To continue to make payment for your order, click the ‘paypal’ button. You will now be able to pay for you print order. If you don’t have a paypal account, you will be able to set one up very quickly during the ordering process. Once payment confirmation is received, your print order will be shipped to you, normally within 30 days.
Legal and Technical Information
Copyright: All images are Copyright the photographer or the supplier and any use made must be in line with the licence to use granted with the download or print. Please see our terms and conditions for a full explanation of copyright and licences to use.
Images: All of the images at digital content download are compressed JPEGs so the download size is smaller than the full, uncompressed size. Most files are available as uncompressed JPEG files if required, please contact firstname.lastname@example.org. Regarding file use, there is no realistic guideline as to how large an image can be printed from digital files, as there are too many variables, however in the past images directly from the site have been printed as double page spreads in high quality glossy magazines. Larger sizes have been printed with careful post-production work, if you do require images to be printed at larger sizes please don’t hesitate to get in touch and we can advise you.
Video: The video content at digital content download is downloaded in Quick Time MOV format. The size and pixel dimension of the file can be seen in the video preview page.
Audio: The audio content at digital content download is downloaded in MP3 format. The size of the download file depends on the length and compression rate of the audio recording. Usually, 1 min of recording is around 1 MB in size.
Press releases: The press releases content at digital content download is downloaded in Adobe Acrobat PDF format. The size of the download file depends on the number of pages and images in the document. Usually, the size of press releases does not exceed 500KB.
Privacy: We take your privacy seriously and never pass on your details to third parties. Once you have registered with www.digital content download.com, it is your responsibility to keep your username and password safe. If you feel that your details have been compromised or passed on to third parties then please email email@example.com and we will issue you with a new username and password. Please see our terms and conditions for a fuller explanation about your privacy at www.digital content download.com
Compatible Browsers: This site is optimised for Internet Explorer 5.x and newer. Netscape 6.x and newer for both the Windows and Mac platform. If you are experiencing difficulties after registration it may be that your computer has been set to not accept cookies or your system may be behind a firewall, which may make it difficult for your computer to access a secure server. If this is the case please contact your IT department who will be able to offer an alternative solution. If you are still experiencing difficulties please contact our support staff at firstname.lastname@example.org.